Product Roadmap

Design the sign-up landing page messaging, value proposition, and call-to-action. Write the copy that converts free users to full account holders.

Full account creation: name, email, phone, address. Secure login with email/password or magic link.

Extended user profile: address, date of birth, preferences, doctor info, emergency contacts, lifestyle tags.

Give anonymous users N free searches, then present an account sign-up prompt with clear value proposition.

After showing top 3 results, ask user if they want Phin to take action on their behalf. Gate behind account.

Securely store credit/debit card info, store-branded cards. Use Stripe vault for PCI DSS compliance. Never store raw card data.

OAuth connections to DoorDash, Uber, Amazon, Instacart, and other platforms. Store tokens securely.

Connect user's calendar so Phin can read availability and write new appointments after booking.

Optional: read/write access to user email for booking confirmations, order tracking, and reminders.

Store doctor names, clinic phones, insurance info so Phin can book appointments or call on user's behalf.

Engage legal counsel to review data storage practices, consent flows, GDPR/CCPA compliance, and PCI DSS for card storage.

Central AI agent that receives user intent, determines task type, and dispatches to the correct sub-agent.

For service requests, classify urgency (emergency vs. scheduled), ask clarifying questions, and route accordingly.

Calls businesses to inquire about availability and pricing, relays info to user, confirms booking on their behalf.

Using linked account, places food orders on behalf of the user through connected delivery platforms.

Searches for products, presents options with pricing and benefits, executes purchases on user approval.

Automatically adds confirmed appointments to user's connected calendar with details and reminders.

Research and select a telephony provider (Twilio, Bland.ai, Vapi.ai) for AI-driven outbound calls. Sign contracts and set up account.

Build a voice AI that can call businesses, state the customer's request, gather pricing and availability, and relay info back.

Transcribe all outbound calls and summarize key info (price, appointment time, contact name) for the user.

In emergency situations, always display direct contact options first. Offer agent handling as secondary option.

Define pricing tiers: number of agent actions per month, priority response, dedicated support, etc. Design pricing page.

Implement recurring subscription payments, upgrade/downgrade flows, trial periods, and receipts.

Allow businesses to pay for premium placement in Phin results. Build admin tool to manage paid listings.

Users earn credits for referring friends. Businesses earn placement boosts for referring new business users.

Package the app for mobile distribution, complete store listings, screenshots, descriptions, and submit for review.

Third-party security audit of all stored personal data, card vault, and API integrations.

Draft and publish comprehensive privacy policy, TOS, and data usage agreements with legal counsel.

Give users full control over what data Phin can access and what actions it can take autonomously.

Full history of every action Phin took on a user's behalf: calls made, orders placed, appointments booked.

Recruit and onboard a small customer success team to handle escalations, disputes, and VIP concierge users.